Ahead of the opening of its new Terminal 2, Heathrow is revealing the leisure, retail and dining experiences passengers can expect when they fly. These include the world’s first Personal Shopping lounge at an airport, providing customers with a comfortable and private space with an accredited stylist, delivering individually tailored sessions free of charge and regardless of ticket type.
Terminal 2 will house a number of firsts, including an airport debut for British high-street favourite John Lewis. The airport edition of John Lewis will see a unique collection covering the best of home, fashion and gift ranges. Terminal 2 also welcomes multi-award winning chef Heston Blumenthal with the opening of his newest restaurant, which boasts the first wood-burning oven in a UK airport. The Perfectionists’ Café will cater for passengers who want exceptional food, quickly.
The Michelin starred chef comments:
'Opening in an airport is something entirely new to me, so it was great to take on the challenge. My team and I have been researching how to meet the unique and specific needs of guests who are in the midst of travel and we have come up with a great menu of food that is satisfying, familiar and fun. Dishes will be stimulating and at the same time easy to enjoy.'
The Queen’s Terminal will open to the public on 4 June 2014 with a wide selection of retailers on board, from iconic British brands such as Cath Kidston and Ted Baker, through to luxury fashion houses including Bottega Veneta and Bvlgari. This will be complemented by carefully selected restaurants, including a Seafood bar by Caviar House and The Gorgeous Kitchen – created by four local female chefs.
Furthermore, thanks to Terminal 2’s independent lounge, Plaza Premium, passengers will be able to experience a first class lounge, regardless of their ticket type. Plaza Premium boasts a champagne bar, private relaxation rooms and a wellness spa.
Max Vialou-Clark, Heathrow's Retail Director said:
'Terminal 2 marks the next step in our quest to provide passengers with the best possible experience when they choose to travel through Heathrow. Heathrow is now the only airport in the world to offer a free Personal Shopping lounge together with a selection of over 140 brands that have been selected especially for our customers.’
- Passengers travelling through Terminal 2 will be able to access a multi lingual team of free Personal Shoppers and a private consultation suite : www.heathrow.com/personalshopping
- As part of a £11bn airport development programme, Heathrow is replacing the original Terminal 2 which was opened by Queen Elizabeth in 1955 before closing in 2009
- Heathrow has been named ‘Best Airport for Shopping’ five times in a row at the Skytrax World Airport Awards, independently voted for by passengers (2010, 2011, 2012, 2013 and 2014)
- The new Terminal 2 will serve 15.8 million passengers a year. It will be home to 23 Star Alliance airlines, Aer Lingus, Germanwings and Virgin’s Little Red
- Heathrow is home to some of the world’s most successful retail space with annual sales of over £1.8 billion
- Heathrow serves more than 180 worldwide destinations
Notes to editors:
Check-in level, before security:
- Costa Coffee
- Excess Baggage
- The Flying Chariot by JD Wetherspoon
- Travelex
- VAT Reclaim by Travelex
Departure lounge, immediately after security:
- Boots
- Case luggage
- Cath Kidston
- Dixons
- EAT.
- The Perfectionists’ Cafe
- John Lewis
- London’s Pride by Fullers
- Moneycorp
- Ted Baker
- The Gorgeous Kitchen
- Thomas Pink
- Travelex
- Sunglass Hut
- WHSmith
- Wondertree
- Yo Sushi
- World Duty Free
Departure lounge, after security, gate room level:
- Bottega Veneta
- Burberry
- Bvlgari
- Ca’ppuccino and WHSmith
- Caviar House
- Caviar House and Prunier
- Harrods
- Harrods – The fine watch room
- Hugo Boss
- Kurt Geiger
- La Salle
- Leon
- Moneycorp
- Mulberry
- Paul Smith
- Plaza Premium lounge
- Smythson
- Travelex
- World Duty Free
- Michael Kors
Arrivals level:
- Boots
- Caffe Nero
- Excess Baggage Company
- Marks & Spencer
- Moneycorp
- Tourist services by British Hotels and Reservations Centre
- Travelex
- World Duty Free
- Caffe Nero - North
- Caffe Nero - South
- Sim Local
- WH Smiths
Arrivals Level (Airside):
- Travelex
- Moneycorp
Terminal 2B satellite:
- World Duty Free
- Caffe Nero
- WHSmith
- Boots
- Moneycorp
